Why is this? Reasons people may not go back to their agents
1. Poor communication
2. Over-promised, under-delivered
3. Promised a selling price far from reality
4. Promised speed of sale far from reality
5. Were less experienced than they presented themselves to be
6. Wasted a lot of time showing the home to unqualified possible buyers
7. Left out a critical detail
8. Lack of professionalism
9. Hard to get a hold of
10. Didn't market my home properly
11. Never showed my home
12. Too pushy
13. Didn't help stage my home for sale
14. Didn't keep in touch/No feedback
15. Lack of representation
16. Poor negotiating skills
17. Sold my home for a low price
18. Too busy
19. My home didn't sell
20. Didn't do anything I couldn't have done myself
Well, our most recent Client Survey shows that 91% of our clients say they WOULD come
back to Ken Small Real Estate Team!
"Ken sold two of my homes. When He sold my first home, He sold it in about a week for
more money than that subdivision had even seen. He was my automatic choice for my family
when the time came to sell our home again. I jokingly challenged him to beat his record from the
previous time and he rose to the challenge. We signed with him at 10:00 or 10:30 on a
Wednesday night and by 10:30 Friday night, two days later, we had a signed deal on the table. In
48 hours, my home was sold for 99% of the asking price and we're just thrilled to death with him.
This is the second home he's sold for us and I don't have to go look elsewhere when I need to
sell another home." -- James and Nikki